International Web Association (IWA)

Profile WSP-G3-005. Business Analyst

This section is normative.

The profile sheet, listed below and described in appendix B, is an integral part of the document, “G3 Web Skills Profiles – version 1.0 – Generation 3 European ICT Professional Profiles”, official specification of 14 February 2013” [WSPG3-03].

Summary definition

Professional position that analyses the customer’s business requirements to enable the development team to produce appropriate solutions.

Assignment

The Business Analyst’s duty is to analyse and define business process flows and prepare a document presenting the results of the analysis and Business requirements. He or she is an expert in the subject/area in which the Web product is being developed and must guarantee the integrity of the solution and its alignment with business requirements.

Documentation produced

Accountable

  • Write business requirements
  • Functional analysis report
  • Functional tests
  • Project Technical Documentation
  • Study and analyse customer requirements
  • Identify and diagram processes to be communicated to the development team
  • Produce and update technical and/or functional analysis documentation
  • A.4. Product or Project Planning: Level e-4
  • D.10. Information and Knowledge Management: Level e-5
  • E.4. Relationship Management: Level e-4
  • E.5. Process Improvement: Level e-4
  • Ability to write technical documents
  • Use of tools to plan flows
  • Specific knowledge of the project context
  • Use of process languages (e.g. UML, BPMN, BPEL, etc.)
  • Relationship management
  • Planning/coordination ability
  • Appropriateness of solutions proposed to the customer to meet their needs
  • Second-level diploma in IT Engineering, Information Sciences and Technology, Mathematics
  • CBAP(r) (Certified Business Analyst Professional) issued by the IIBA(r)
  • CFPS (Certified Function Point Specialist) issued by the IFPUG
  • Strong communication skills
  • Active listening
  • Problem solving
  • Teamwork
  • Good knowledge of the national language or the language used by the working group – minimum level: C1 QCER.
  • Good knowledge of the English language – minimum level: B2 QCER

Responsible

Contributor

Primary duties

Assigned e-CF skills

Abilities, knowledge

Technical

Information Technology

For development

Area of application of the KPI

Qualifications and certifications

Personal aptitudes

Interpersonal and Organisational

Linguistic

Relationships and reporting lines

(This section is for informational purposes)

Interacts with

  • User Experience Designer
  • Frontend Web Developer
  • Server Side Web Developer
  • Web Content Specialist
  • Web Server Administrator
  • Information Architect
  • Mobile Application Developer
  • Web Security Expert
  • Web Accessibility Expert
  • Web Account Manager

Reports to


Appendices

Appendix A. Glossary

 

Informational

For the purposes of information and not required for compliance.

Note: The content required for compliance is referred to as “normative”.

Normative

Required for obtaining compliance.

Note: Content listed as “informational” or “non-normative” is never necessary for compliance.

Appendix B. Profile Sheet Structure

The Web skills profiles are identified by an unambiguous code and are structured in reference to paragraph 4.2 of the official CEN reference document, “European e- Competence Framework version 2.0 – CWA Part II: User guidelines for the application of the European e-Competence Framework 2.0” [CWA-01].

 

  • Profile Title. Name – including the identification code – of the Web skill profile according to the unambiguous international catalogue from the IWA/HWG.
  • Summary definition. Lists the primary purpose of the profile. The purpose is to give all stakeholders and users a brief, concise description of the specified Web skill profile, written in a form understandable by ICT professionals, managers, and Human Resources staff.
  • Assignment. Describes the basic assignment of the profile. The purpose is to specify the working role defined in the Web Skill Profile.
  • Documentation produced. Describes the documents produced by the job description as manager (guarantee), representative (support), and employee (contribution).
  • Primary duties. Provides a list of typical tasks carried out by the profile. A task is an action undertaken to achieve a result in a broadly defined context and contributing to the definition of the profile.
  • Assigned e-CF skills. Provides a list of the skills necessary (taken from the e-CF references) to carry out the assignment. A skill is the outcome of the previous definition of the Profile and helps to differentiate profiles.
  • Abilities, knowledge. A list of abilities and knowledge necessary for the definition of the profile, subdivided into technical, IT, and improving abilities (strengthening the profile).
  • Area of application of the KPI. Based on KPI (Key Performance Indicators), the area of application of the KPI is a more generic indicator, consistent with the grade level of the overall profile. It applies for adding depth to the assignment.
  • Qualifications and certifications. These are the recommended, but not essential, qualifications and certifications for carrying out the activities in the profile. However, these qualifications and certifications may be used for developing knowledge of specific skills within the profile.
  • Personal aptitudes. A list of aptitudes supporting the abilities and knowledge, subdivided into interpersonal/organisational and linguistic. This section reports references to the QCER [CE-01], which promotes the understanding of specific language certifications, purely for informational purposes.
  • Relationships and reporting lines. A list of Web skills profiles and not with whom the profile discusses (relationships) or reports (reporting lines). This section is for informational purposes.
  • [CC-01] Creative Commons – Attribution – No derivative works – 3.0  (CC BY-ND 3.0)
    http://creativecommons.org/licenses/by-nd/3.0/
  • [CWA-01] CEN – European e-Competence Framework version 2.0 – CWA Part II: User guidelines for the application of the European e-Competence Framework 2.0 (September 2010)
    http://www.ecompetences.eu/site/objects/download/5999_EUeCF2.0userguide.pdf
  • [WSPG3-01] IWA – IWA Italy Web Skills Profiles Group

Appendix C. References

http://www.skillprofiles.eu

  • [WSPG3-02] IWA – IWA Italy – International Webmasters Association Italia

http://iwa.it