International Web Association (IWA)

Profile WSP-G3-015. Web Accessibility Expert

This section is normative.

The profile sheet, listed below and described in appendix B, is an integral part of the document, “G3 Web Skills Profiles – version 1.0 – Generation 3 European ICT Professional Profiles”, official specification of 14 February 2013” [WSPG3-03].

Summary definition

Professional position that supports the development of Web services to guarantee that the finished product complies with Web accessibility specifications.

Assignment

In the various phases of the project, the Web Accessibility Expert is responsible for supporting the implementation and verifying the accessibility of the information and services based on their Web technologies, in relation to the requirements of all users. His or her role is related to the type of work carried out: it may be development support for Web interfaces, applications, or content. He or she may work as a freelancer, for agencies specialising in the development of Web services, or as part of an organisation.

Documentation produced

Accountable

  • Writes the final accessibility verification report.
  • Works to identify specific critical points and provides appropriate solutions
  • Works to support writers and developers to implement the most common critical points
  • Control, evaluate, and manage accessibility issues, always using the appropriate language for the type of user (developer, writer, end user)
  • Stimulate the productive involvement of users and stakeholders in the implementation and verification phases
  • Appropriately train staff responsible for creating and publishing Web content to write accessible content.
  • Create periodic reports on product accessibility
  • A.4. Product or Project Planning: Level e-2
  • A.6. Application Design: Level e-1
  • B.1. Design and Development: Level e-3
  • B.3. Testing: Levels e-1, e-2, e-3
  • C.1. User Support: Levels e-1, e-2, e-3
  • Knowledge of Web user requirements and habits
  • Knowledge of assistive technologies (e.g. screen readers, enlargers)
  • Knowledge of accessibility evaluation tools
  • Web writing
  • Techniques for accessible multimedia
  • Mark-up and style sheets (e.g. XHTML, HTML and CSS)
  • Scripting languages (e.g. ECMAScript)
  • ISO/IEC 40500:2012 – Information technology — W3C Web Content Accessibility Guidelines (WCAG) 2.0
  • Guidelines for Web accessibility from the W3C WAI project (e.g. ATAG)
  • Web publication tools (e.g. CMS, Blog, Editor)
  • Accessibility of mobile applications
  • Accessibility of objects based on specific programming languages
  • ISO 9241-151:2008 – Ergonomics of human-system interaction – Part 151: Guidance on World Wide Web user interfaces
  • Evaluation of the level of accessibility of products
  • Compliance with national and/or international Web accessibility specifications/laws/recommendations
  • Masters degree/special training courses on accessibility of Web information and services
  • IWA EIAS Certification (European IWA/HWG Accessibility Syllabus)
  • Management of critical situations
  • User/customer focus
  • Problem solving
  • Good knowledge of the national language or the language used by the working group – minimum level: C1 QCER.
  • Good knowledge of the English language – minimum level: B2 QCER
  • Good knowledge of common Internet language used by users (e.g. slang, acronyms, etc.)

Responsible

Contributor

Primary duties

Assigned e-CF skills

Abilities, knowledge

Technical

Information Technology

For development

Area of application of the KPI

Qualifications and certifications

Personal aptitudes

Interpersonal and Organisational

Linguistic

Relationships and reporting lines

(This section is for informational purposes)

Interacts with

  • Search Engine Expert
  • Web Project Manager
  • User Experience Designer
  • Community Manager
  • Frontend Web Developer
  • Server Side Web Developer
  • Web Content Specialist
  • Mobile Application Developer
  • E-commerce Specialist
  • Online Store Manager
  • User Experience Designer

Reports to


Appendices

Appendix A. Glossary

 

Informational

For the purposes of information and not required for compliance.

Note: The content required for compliance is referred to as “normative”.

Normative

Required for obtaining compliance.

Note: Content listed as “informational” or “non-normative” is never necessary for compliance.

Appendix B. Profile Sheet Structure

The Web skills profiles are identified by an unambiguous code and are structured in reference to paragraph 4.2 of the official CEN reference document, “European e- Competence Framework version 2.0 – CWA Part II: User guidelines for the application of the European e-Competence Framework 2.0” [CWA-01].

 

  • Profile Title. Name – including the identification code – of the Web skill profile according to the unambiguous international catalogue from the IWA/HWG.
  • Summary definition. Lists the primary purpose of the profile. The purpose is to give all stakeholders and users a brief, concise description of the specified Web skill profile, written in a form understandable by ICT professionals, managers, and Human Resources staff.
  • Assignment. Describes the basic assignment of the profile. The purpose is to specify the working role defined in the Web Skill Profile.
  • Documentation produced. Describes the documents produced by the job description as manager (guarantee), representative (support), and employee (contribution).
  • Primary duties. Provides a list of typical tasks carried out by the profile. A task is an action undertaken to achieve a result in a broadly defined context and contributing to the definition of the profile.
  • Assigned e-CF skills. Provides a list of the skills necessary (taken from the e-CF references) to carry out the assignment. A skill is the outcome of the previous definition of the Profile and helps to differentiate profiles.
  • Abilities, knowledge. A list of abilities and knowledge necessary for the definition of the profile, subdivided into technical, IT, and improving abilities (strengthening the profile).
  • Area of application of the KPI. Based on KPI (Key Performance Indicators), the area of application of the KPI is a more generic indicator, consistent with the grade level of the overall profile. It applies for adding depth to the assignment.
  • Qualifications and certifications. These are the recommended, but not essential, qualifications and certifications for carrying out the activities in the profile. However, these qualifications and certifications may be used for developing knowledge of specific skills within the profile.
  • Personal aptitudes. A list of aptitudes supporting the abilities and knowledge, subdivided into interpersonal/organisational and linguistic. This section reports references to the QCER [CE-01], which promotes the understanding of specific language certifications, purely for informational purposes.
  • Relationships and reporting lines. A list of Web skills profiles and not with whom the profile discusses (relationships) or reports (reporting lines). This section is for informational purposes.
  • [CC-01] Creative Commons – Attribution – No derivative works – 3.0  (CC BY-ND 3.0)
    http://creativecommons.org/licenses/by-nd/3.0/
  • [CWA-01] CEN – European e-Competence Framework version 2.0 – CWA Part II: User guidelines for the application of the European e-Competence Framework 2.0 (September 2010)
    http://www.ecompetences.eu/site/objects/download/5999_EUeCF2.0userguide.pdf
  • [WSPG3-01] IWA – IWA Italy Web Skills Profiles Group

Appendix C. References

http://www.skillprofiles.eu

  • [WSPG3-02] IWA – IWA Italy – International Webmasters Association Italia

http://iwa.it